Your satisfaction is important to us. If there’s an issue with your order, we’ll do our best to make it right.

• Returns are accepted within 14 days of delivery.

• Products must be unused, in original packaging, and in resellable condition.

• Refunds are processed once the items are received and inspected.

• Special-order and customized products are non-refundable.

• Return shipping costs are covered by the customer unless the return is due to our mistake.

To initiate a return, email info@schneiderexpress.com with your order number and reason for return.